Refund policy

REFUND POLICY

Returns

Returns are not accepted except in the following cases:

– The product was damaged during transit

– The wrong product was delivered

Reporting Time

Customers must contact us immediately via email: support@cutesypawsy.com

Approved Cases

We provide:

– Full refund within 3–7 days, or

– Free replacement shipment

Items Not Eligible

– Used products

– Opened products

– Claims submitted after unreasonable delay